Get In Touch Let's Start a
Let's Start a
Conversation
Tell us a bit about what you need and we'll route your message to the right team — same form for sales, support, partnerships, and everyone in between.
1-2 business day reply
Routed to a real person
50,000+ pilots served
1
About you
So we know who's reaching out.
2
What can we help with
Pick one — we'll tailor the form.
For teams & organizations
Public sector & defence
For pilots & consumers
Account & other
3
Open in email
Pick a topic above to continue
FAQ
Common Questions
Everything you need to know about reaching us.
How quickly will I hear back?
We aim to respond to all inquiries within 24 hours on business days. Enterprise and emergency-services inquiries are routed for priority response, typically within 4 hours.
Can I schedule a live demo?
Yes. Pick "Talk to sales" or "Enterprise quote" in the form above and tell us a bit about your operation — we'll set up a personalized walkthrough within 1 business day.
How do I report a bug or outage?
Use "Support" in the form and include your account email plus steps to reproduce. For service outages, check our status page for real-time updates.
What partnership models do you offer?
Technology integrations, reseller agreements, training partnerships, and airport / public-sector partner networks. Pick "Partnership" in the form and tell us where you fit.
Where is RPAS WILCO based?
Our headquarters are in Waterloo, Ontario. We serve pilots and organizations across Canada with plans to expand internationally.
Is there a community or forum?
Yes — join our Pilot Network to connect with other operators, share best practices, and get tips from the RPAS WILCO team.
Prefer a Direct Line?
We're Just an Email Away
No forms, no ticket queues. Reach us directly and a real person will get back to you within one business day.
Trusted by 50,000+ drone pilots across Canada · Official NAV CANADA Data Distributor